The second fix is deployed and all reporting date ranges, including Year to Date, are now fully restored. Reports across the platform are generating normally at expected speeds.
If you run into anything unusual with a report, refresh your browser first and then reach out to support and we'll dig in.
Thanks for bearing with us today.
Posted Jul 31, 2026 - 15:30 EDT
Monitoring
We have resolved the issues across all reports, including our Sales Summary report. The fix is deployed and report generation has returned to normal for all reports. Reports that failed or were delayed during this window should now generate as expected. If you're still seeing issues, refresh your browser and reach out to support so we can take a look.
Reporting for time ranges within the last 1-2 months will work as expected. Year to Date reporting may take longer to process and we will be deploying a second fix today in order to fully restore all date ranges.
No other areas of the platform were affected. Thanks for your patience while we sorted this out.
Posted Jul 31, 2026 - 10:40 EDT
Identified
We're currently investigating an issue affecting report generation and access. Our team deployed a fix to restore full functionality and expect reports to be available shortly. All other areas of the platform remain operational. We appreciate your patience and will provide another update at 10:30am ET.